CONTINUOUS IMPROVEMENT (CI)

In this course, we will provide you with tools and techniques to use to implement a continuous improvement process in your workplace. You will also learn about the role you will need to play in supporting others in your team to exercise responsibility and decision-making to improve the quality and consistency of work outputs. This course is targeted at those responsible for improving the efficiency and quality of systems and processes. It should be attended by all managers, team leaders, operational staff and supervisors who are looking for tools and techniques to continuously improve their output and stay competitive.
Course Outline (Duration 3-day)
* Overview of continuous improvement
* Continuous improvement tools i.e. PDCA Cycle
* Project selection and planning
* Enlisting team leaders, team members and customers
*Team-based skills and techniques Process mapping
* Increasing operational efficiency
* Improving collaboration & communication
* Promoting teamwork
* Creating an enjoyable work environment
* Cause and effect analysis
* Data collection and analysis
* Creating, implementing and sustaining innovative solutions i.e. The SMART System
* CI project implementation within your company